AI agents

Agents that don’t just answer: they decide and they act

Some tasks resist conventional automation

Hand over to a machine the tasks that require reading, understanding and deciding.

They come back every day, they are repetitive, and yet no script can do them: you have to read a message and understand what it asks, connect two pieces of information that don’t have the same name, or choose the next step among several possible ones.

The result: someone does it by hand. That is expensive time spent on dull work, and it is exactly where mistakes pile up as soon as the workload grows.

An agent is a program you entrust with a decision

An automation follows a path written in advance. An agent, on the other hand, is given a goal, tools and limits, then chooses for itself how to go about it. That is what allows it to handle cases nobody had foreseen.

I design the agent, connect it to your tools, and leave the final say to a person wherever a mistake would be costly: nothing irreversible happens without approval.

  • A scope written in black and white: what the agent can do, and what it will never do on its own
  • Human approval before any irreversible action: sending, publishing, paying, deleting
  • Connected to the tools you already use, without forcing you to switch
  • Every decision is logged: you can always find out why the agent acted the way it did
  • Your data stays yours: together, from the start, we choose which model to use and where it is hosted

What I build them with

The choice of tool depends on what the agent has to do, not on the latest trend.

Hermes Agent

My go-to tool when you need an autonomous agent, up and running quickly, without starting from scratch.

N8N

When the agent mainly needs to coordinate existing tools, with steps that are visible and easy to change.

Python

When your business has rules too specific for a standard tool.

Language models

To read, sort, write or extract information. Hosted by a provider, or on your own servers.

MCP

The protocol that gives an agent controlled access to your data and tools, within precise limits.

Your tools

Email, CRM, invoicing, databases: the agent works where you already work.

How it works

1. We start from a specific task that someone does by hand today

2. I measure how much time it costs, and how much of it an agent can really take on

3. I build the agent and first run it in dry-run mode: it suggests, but does not act yet

4. We hand it actions one at a time, starting with those that can be undone

Still have questions?

I answer all your questions.

  • An automation follows a path you have described: if this, then that. It works perfectly as long as the cases are known, and it gets stuck as soon as an unexpected case comes up.

    An agent is given a goal and chooses the path itself. It is more flexible, but that is also why it needs written limits: without them, it creates more risk than it saves time.

    Many tasks don’t need an agent. When an automation is enough, I tell you so: it costs less, both to build and to run.

  • Only if you decide so. This is settled during scoping: depending on how sensitive the data is, we choose a provider that commits in writing not to reuse it, or a model installed on your own servers.

    In every case, what may leave your premises is set down in writing before development begins.

  • We assume from the outset that it will. That is why irreversible actions go through human approval, and every decision is logged: a mistake must be spotted and fixed right away, not three weeks later.

  • Building it is quoted after scoping: that is what shows whether the task justifies an agent.

    On top of that comes a running cost, which depends on the model used and the volume processed. It is estimated during scoping, so that the first bill is not a surprise.

Need more information?

Get in touch and I’ll answer all your questions.

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